SeaView Support systems Pvt. Ltd. is a 16 year old BPO company providing back-office services such as medical transcription, coding, billing, medical research transcription, legal transcription and consultancy.

Seaview is one of the leading companies engaged in transcription, legal transcription and cosultancy.

Seaview is one of the leading companies engaged in transcription, and software development related to digital sound and image conversion. The company incorporated in 1996 has over 270 transcriptionists and operators in the domain of medical BPO (Medical Transcription, Medical coding, Medical Billing), Legal Transcription, Business/ General Transcription and Medical Research Transcription.

Some of the leading transcription companies in the US have chosen us as their preffered outsourcing partner.We offer very competitive rates, good turnaround time and reliable Quality Assurance..

Medical BPO:We offer services in the area's of Medical transcription, Medical Coding and Medical Billing. We are dedicated to providing quality transcription services following AAMT guidelines, and offer a HIPAA compliant environment.

Legal Transcription:Legal transcription includes services relating to court proceedings, related a deposition, jury trials and testimonies. We work on a project ranging from accident witness interviews to assessment of patient's disability rating.

General Business Transcription:Seaview does a variety of business transcription for a number of clients. Proceeding of seminars, annual reports, interviews with CEO's, board room discussions and teleconferences are routinely sent for transcription.

Medical Research Transcription:Seaview's latest transcription venture is in the area of Medical Research Transcription. This refers to transcription of data pertaining to medical research, carried out by doctors, medical researchers and scientists.

Our Services

Medical BPO

We offer services in the area's of Medical transcription, Medical Coding and Medical Billing. We are dedicated to providing quality transcription services following AAMT guidelines, and offer a HIPAA compliant environment.

Legal Transcription

Legal transcription includes services relating to court proceedings, related a deposition, jury trials and testimonies. We work on a project ranging from accident witness interviews to assessment of patient's disability rating.

General Business Transcription

Seaview does a variety of business transcription for a number of clients. Proceeding of seminars, annual reports, interviews with CEO's, board room discussions and teleconferences are routinely sent for transcription.

Medical Research Transcription

Seaview's latest transcription venture is in the area of Medical Research Transcription. This refers to transcription of data pertaining to medical research, carried out by doctors, medical researchers and scientists.








Legal Transcription

We also do Legal Transcription - court proceedings, related depositions, jury trials, video tape testimonies etc. are the various types of jobs we normally get.

The various clients (present & past) for whom we have carried out assignments include:

Dolman & Associates Inc.
Hunt Reporting Company.
Laser Reporting.
Armed Services Board of Contract Appeals.
Bureau of Workmen's Compensation.
Doyle Reporting Inc.

New Clients Include

Allstate Insurance Company (Accident witness interviews)
Concentra Medical Examinations (Assessment of patient's disability ratings)

Turnaround Time

About 4 to 12 hours.
We regularly get dictation in digital form over Internet at the close of office hours in US, which is daybreak for us. We send back the files within 3 to 4 hours to the client, and they get it the next morning. Clients can have the work returned the same day as we work 7x24 hrs throughout the year.






Medical BPO

We have been doing medical transcription for our US clients since 1996. Some of the leading transcription companies in the US have chosen us as their preferred outsourcing partner. We are dedicated to providing top quality transcription services following closely the guidelines set down by the American Association of Medical Transcription.

It is our responsibility to provide prompt, reliable and cost-effective services to the transcription needs of our clients. Consequently, we incorporate the latest computing and networking technologies to achieve this end.

Our services

Provides medical transcription services to all types of healthcare facilities.

  • Twenty-four hour coverage - 365 days per year 24 x 7 guaranteed turnaround.
  • Full service - coverage of overload and/or backlog work.
  • Customized transcription services - adapting to client's requirements.
  • Fast turnaround time - meeting client's requirements.
  • Quality assurance - transcribed reports are QA-ed for accuracy with regular review on the performance of each MT and his/her accuracy level
  • Professional proofreading.
  • Absolute confidentiality and security protection - our transcriptionists are required to sign a confidentiality/non-disclosure agreement.
  • Competitive pricing.
  • Reliable service - we always strive to keep up our commitment of providing quality work within the turnaround time. Our sole motto is client satisfaction, and prompt accurate service is our goal. We have the skills, infrastructure, and the manpower to meet all of your medical transcription needs.

Our Clients

Services offered to the following clients are only through our business partners in US/UK/Canada

  • Milton S. Hershey Medical Center, Pennsylvania
  • Samaritan Hospital, Troy, New York
  • Albany Medical Center, New York
  • Newcomb Medical Center, Vineland, New Jersey
  • Newark-Wayne Community Hospital, New York
  • New England Medical Center, Boston, Massachusetts
  • Oncology Center at Riverside, Maryland
  • Lombardi Cancer Center
  • Gifford Medical Center, Randolph, Vermont
  • Visiting Nurse Service of New York
  • Veteran Administration Medical Centers (Mountain Home, Tennessee, Las Vegas, Nevada, Reno, Nevada)

Training

Our course is based on the Beginning Medical Transcription course offered by HPI/SUM program (Systems Unit Method). Topics explored during the course are given below. Trainees will also gain skills in editing and proofing, and in the use of reference materials.
The training program consists of the following areas

Medical Terminology   English
  • word structures, suffixes and prefixes
  • anatomy and physiology
  • pathology
  • pharmacology
  • lab medicine
  • medical and surgical equipment
  • abbreviations
 
  • grammar
  • commonly occurring errors
  • homonyms
  • variations in American English
  • Americanisms
Computers   Typing
  • fundamentals
  • operating systems
  • software packages (WP5.1, WP6, WP8, Word 6, Word 2000)
  • basics of networking
  • sound players
 
  • Typing Tutor
  • Speed tests
Transcription  
  • listening comprehension
  • tips on transcription
  • formatting
  • record maintenance
  • feedback review
 

Business Transcription

We do a variety of business transcription for a number of esteemed clients in the US and the UK. Proceedings of seminars, board room discussions, quarterly calls teleconferences etc. are the routine stuff that are sent to us for transcription. One global UK based company captures dictations made by their customers on cell phone on an anywhere, anytime basis, and we send transcripts of the same as an email within just 2 hours. These could come from a plane, an airport, a train, a bus or a car. And it may be about very serious subjects or just plain trivia, but they all get the same professional treatment from us. We count time in seconds.

Turnaround Time

About 4 to 12 hours.
We regularly get dictation in digital form over Internet at the close of office hours in US, which is daybreak for us. We send back the files within 3 to 4 hours to the client, and they get it the next morning. Clients can have the work returned the same day as we work 7x24 hrs throughout the year.













Medical Research Transcription

Seaview's latest transcription venture is in the area of Medical Research Transcription. This refers to transcription of data pertaining to medical research, carried out by doctors, medical researchers and scientists.
Medical Research transcription is exceptionally useful to researchers either:

  • Conducting Medical Research
  • Conducting Market Research

This area of transcription is an extremely sensitive area, as it covers research in the fields of

  • Molecular Genetics
  • Immunopathology
  • Synaptic Dynamics
  • Human Genetics
  • Developmental Neurobiology
  • Cancer and Human Immunology ....and many more

Our services allow researchers, medical students, scientists and doctors the flexibility and spare time needed to speeden life-saving work in all the above areas. As always, we are committed to extremely low TAT's (Turn Around Times) and high quality transcribed information and data.







Current Opening

Manager - Quality Control and Delivery

The candidate will be responsible for Quality Control Systems, Inspection, Analysing Processes, Quality System Effectiveness Audit(s), MIS reporting and Standardization of processes.

Now Recruting

  • Business Transcriptionists
  • Insurance Transcriptionists
  • Medical Transcriptionists
  • Event Transcriptionists
  • Legal Transcriptionists

Requirements

  • Excellent listening and comprehension skills in English
  • Graduation is not a must, but most of the staff at SeaView are B.Techs or MCAs or MBAs who got selected on the strength of their English language skills.
  • Candidates who have had a minimum of 4 years of education outside Kerala are likely to have better English Skills than others.

Selection

Selection is based on a series of 4 tests.

  • Essay (To test writing skills). To write an essay on the given topic. Those who fail this test will not be permitted to take any further tests.
  • General English (To test language skills). To answer 30 objective type questions.
  • Audio test. An audio tape containing a dictation will be played slowly. The candidate is expected to write down the contents on a paper.
  • On line Audio test. Those who pass test 1, 2 and 3 will be given the opportunity to practice in the lab for three days on live work on computers. The test will be conducted on the 4th day.

Business Transcription Training

Those who pass all the tests will be given one week free training in Business Transcription. Those who successfully complete the training will be put on live work and will be paid on a per line basis.
BTs with good work ethics, high productivity and integrity may be allowed to do work from home by logging into SeaView Network System.
Those who do not get selected as BTs have an excellent escape route. You may get enrolled in our Training division for a six months comprehensive training. This is a broad spectrum course that equips candidates to do Medical, Legal, Event, Business and Insurance Transcription. The training is comprehensive, systematic and full time. Except for a few hours of classwork, the training mostly consist of online work under practicing professionals on a one-to-one basis.

There is a minimal fee which can be paid in easy monthly installments.

Our Team



Talk to us

Liaison and Coordination

Seaview Support Systems Pvt. Ltd.
Padmanabham,
TechnoPark,
Trivandrum, KERALA,
INDIA.
Phone : (91) 471-2527470, 2527528
Fax : (91) 471-2700970

Contact Person:

R. P. Lalaji, Managing Director
info(at)svw(dot)com
















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